The adoption and implementation of e-services and self-services has resulted in a number of organizational changes, ... The advent of e-commerce has raised the question of disintermediation of some actors of the value chain (e.g., Scupola, 2002; Sarkar, Butler, aamp; Steinfield, 1995). ... These e-services and self-services are developed on the base of open source software, although the IT department atanbsp;...
Title | : | E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library |
Author | : | Ada Scupola |
Publisher | : | IGI Global - 2009 |
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